Washington, DC —-— April 2025 - Present

• Oversees the design and production of client print materials, including business cards, invitations and stationary, signage, and brochures.

• Leads marketing efforts for the organization including maintaining the website, and relevant business listings.

• Provides on-the-spot customer service to clients and supervises the process of producing their requested print materials.

Tyson’s Corner, VA —-— March 2023 - June 2024

• Developed and implemented Nodal’s market data commercialization strategy, resulting in a 25% increase in data-related revenue

• Managed product development roadmap for new data products and augmentations to existing dissemination channels, including Nodal’s first real-time data feed

• Oversaw conversion of leads into new clients, managed onboarding process, and converted additional sales opportunities for existing clients

• Developed and implemented a new legal framework for data licensing, reducing contract negotiation time by 50% through standardized agreements with use-case-specific appendixes

• Managed the day-to-day relationship with vendors and end clients, while providing first point-of-contact customer service

• Directed marketing efforts for market data products, including the launch of a new data services webpage, leading to a 60% uptick in product inquiries

Leipzig, Germany (Remote) ——- September 2023 - June 2024

• Provided “after-hours” customer service for North American clients, acted as principal key account manager North American vendors

• Managed end-of-day data quality assurance for over 25 data channels, and effectively escalated critical issues to ensure timely resolutions

Bethesda, MD ——- September 2021 - March 2023

• Developed and executed company-wide business development strategy

• Directed the product development pipeline for insider trading analytics web platform and value-added corporate filings search engine, launching over 15 major new features

• Re-designed and launched the corporate website, while modernizing the existing brand

• Refined and improved the user experience on three web platforms based on user feedback

• Leveraged industry-leading expertise in insider trading regulation to deliver prompt and accurate responses to over 150 clients and financial journalists, enhancing client trust

• Designed and published three ongoing periodic research reports and newsletters for the public and for clients

• Oversaw hiring and onboarding new staff members for the organization

Bethesda, MD ——- June 2017 - September 2021

• Managed research team of three in producing daily financial news and analysis, distributed through both proprietary channels and on major financial newswires

• Produced custom ad-hoc research projects and assured data accuracy

• Oversaw quality assurance processes for insider trading data

• Provided always-available customer service to subscriber base

Bethesda, MD ——- September 2015 - June 2017

• Provided first-point-of-contact customer service for over 200 subscribers

• Managed new subscriber onboarding process

• Wrote daily financial news and analysis related to insider trading

• Managed in-office administrative processes

New York, NY ——- June 2014 - September 2014 & May 2015 - September 2015

• Researched models of renewable energy financing in South Asia and Sub-Saharan Africa and their impacts on reducing indoor air pollution

• Managed and updated comprehensive database of microfinance institutions in seven countries

• Compiled comprehensive annotated bibliographies on latest literature and research on indoor air pollution and clean cookstoves

• Analyzed consumer behavior and markets for renewable energy products